Voyage

We recommend referring to the NWFA or a seasoned installer. We know it can be done, but there are many factors and variables that need to be considered before doing so. The integrity of your new floor is only as good as the one it is being affixed to.

Prefinished just means that the color and the finish has already been applied to the product you receive. If it said unfinished, that would mean no finish or color had been added, the wood would be in its raw state.

Yes, our products are very durable. All of our Hardwood products have 9 Layers of Durable Urethane Finish with Aluminum Oxide. We also use a 7-layer ply made of a multilayer cross hatch construction with a birch back layer for superior stability.

None of our products contain VOC’s. They are Carb 2 and Floorscore Certified. 

Yes, we have coordinating transition pieces for all our products.

We recommend a cleaning kit approved for hardwood flooring. Such as the Bona Hardwood flooring kit, this works well with the Bona finish on the floor from our factory.

Yes, a significant differentiator for our flooring is the premium wearlayers that are thicker and can be sanded and refinished

We offer several ways to pay and or finance your purchase. We accept all major credit cards as well as Crypto payments utilizing Crypto.com. For financing you can use Klarna when checking out.

Element offers a wide range of Engineered Hardwood, Solid Hardwood, Premium Waterproof Rigid Core, and Waterproof Rigid Core LVP flooring. We also offer prestained trim and mouldings to match.

Due to the unique characteristics of wood, variation in grain and color are a common occurrence and part of the natural beauty of wood. We highly recommend moving your sample from room to room to see it in various types of natural light since the perception of color can change dramatically depending on the lighting conditions. We also recommend ordering additional samples to get a better idea of the range of variation.

Our flooring is dent, scratch, fade, and warp resistant. Many of our flooring products are waterproof as well! Since flooring is a significant investment, we offer both residential and commercial warranties for our flooring. Warranties are product specific and listed with each product we offer.

Use and care instructions specific to your product can be found both in the box and in the RESOURCES section of our website.

YES! We are FloorScore and carb2 compliant for indoor air quality and best quality environmental practices.

Our product line caters to a broad range of installation capabilities, from novice DIY enthusiasts to seasoned professionals. You can locate more information in the RESOURCES section of our website.